When click photos on Support Chat Webdock, first time Images showing up, after that, the loading pop up, its take time 25 second

Muhamad Heral about 23 hours ago

🐛 Bug Reports

Given this incident—which was clearly a case of human error on my part—I feel compelled to offer some important suggestions to Webdock. I fully acknowledge that this was my own mistake and stemmed from my own actions. However, I want to share these suggestions to ensure that other Webdock users do not experience the same misfortune I did—even though I realize such an issue is unlikely to happen to someone who is meticulous and an expert in this field. As someone who is not yet an expert and perhaps lacks meticulousness in this area, here are the suggestions I can offer to help prevent this in the future: First, regarding the section at https://app.webdock.io/en/dash/shellusers/{username} (Existing Shell Users): if a user attempts to delete an existing shell user, please provide a more prominent warning. Clearly explain the consequences of this action within the Webdock interface. I deleted the user intentionally but without realizing the risks or the disaster that would ensue, as there was no warning provided in the Webdock UI. * UpdateSorry its my mistake please adding red color on that warn sir if someone click delete for existing users, i am not notice that, I am just newbie guys that save important files & service from user folder Second, when an "Existing Shell User" is deleted, please have the system create a backup of that user's folder. This way, if a user accidentally deletes the account, it remains possible to restore the username along with the associated files and folders. Third, please provide a feature to extract specific files from snapshots. Snapshots shouldn't just be for full system restores; users should be able to access the file contents and retrieve specific files that might be useful in situations like the one I am currently facing. its not my complains, its just suggestion Regards castipo

Muhamad Heral about 23 hours ago

💡 Feature Request

I'd love to see NixOS as an available OS for VPS. It's a modern OS that provides a declarative way to configure the whole system — a real game-changer. It solves many problems, e.g. dependency hell (each package has its own isolated dependencies) and configuration drift (the system is defined in a single source of truth — the NixOS config — making it fully reproducible).

Lanze Loti 3 months ago

Hardware and products

💡 Feature Request

I already asked this to the support yesterday and they are checking on it, but maybe someone else is interested into it. MariaDB nowadays is not anymore a drop-in replacement of MySQL due to some important differences (which lead to even performance issues in some cases) so some CMS dev teams are suggesting to use one instead of another (for example, Pixel&Tonic with Craft CMS). For this reason I would like to switch between DBMS (or at least choose during the VPS buying funnel).

Marco Masi 4 months ago

Perfect Server Stacks

💡 Feature Request

I used a promocode that the ai agent confirmed is also valid, that i received from a friend of mine. However, it’s for new users, which I am, and i signed up on mobile. At the moment, mobile devices don’t show any option to redeem a promocode on signup which this promocode was intended to be, though i checked online and it had been documented you can also redeem in account settings, so i created mine. After creation, i went to my account settings and attempted to redeem but It wouldn’t let me as I hadn’t redeemed at signup If there is no way to redeem at signup on mobile, and there’s no way to redeem it after signup in settings even if you haven’t made a purchase it still counts you as an existing user (given that my account was created within the past 6 hours) there should be a fix pushed either that mobile has a signup redemption option or that account settings should allow new user codes if it’s within 24 hours of creating the account. Please contact me, as i’d like to have the promocode redeemed, and can provide the account identification necessary as well. (replying to this post)

spar 4 months ago

1

Mobile App

+2

🐛 Bug Reports

Hi,if it’s possible to support Alipay (e.g., Alipay+ cross-border)? It will be easier for users in China to pay for Webdock services.

Echo Byte 6 months ago

1

Billing Features

💡 Feature Request

Having the possibility of creating a non-routed private network to a number of VPSes would be lovely. Allocating an RFC1918 subnet of an arbitrary size and then connecting it to another NIC on select VPSes in a dedicated vxlan would be greatly appreciated. It would save us from having to fight as hard securing our traffic on public interfaces, and could potentially even save us some traffic cost if the traffic is just internal.

Tommy Eriksen 7 months ago

5

Hardware and products

+1

💡 Feature Request

In a world without high-availability or failover, it would be immensely useful to have anti-affinity rules to be able to place instances on separate hardware nodes.

Tommy Eriksen 7 months ago

3

Hardware and products

💡 Feature Request

Please enable a feature to add funds via stripe.

Ajay singh 8 months ago

1

Billing Features

💡 Feature Request

Hello I just purchased a new server with a location of Europe / Denmark. I reside in USA so a closer server location would be ideal. Is this a possibility and if so, how do I set my server to that closer server location? Thank you in advance for your assistance.

Daniel Christie 10 months ago

1

💡 Feature Request

Enable the ability to run multiple instances of the Monitoring service in different data centers around the world. Each instance performs HTTP/PING/MTR checks from its geo-location and reports latency, number of hops, and full MTR output. This enables us to show users how their server performs from various locations. This would be a paid add-on to the base monitoring service. Instance Identification: Each instance assigned a unique location_id,… Monitoring Result Extensions: Extend result schema with: location_id, latency_ms, hop_count, mtr_output,… API Enhancements: API by specific location and plan Workload Distribution: Each instance only runs assigned checks (region-specific or filtered by tags) Business Add-on Strategy: Free Plan/ Paid Add-on

Antonio Ford about 1 year ago

💡 Feature Request

Having the ability to add another disk to the VM that you can size, partition and control which filesystem you want (like zfs). This way you can have a smaller OS disk and a larger and more complex data disk for more dynamic storage needs.

Thomas Dahlmann about 1 year ago

5

Hardware and products

💡 Feature Request

It would be great if you could add the option to install Alpine Linux—it’s a very lightweight and solid system. Thank you very much.

Juan Agustin about 1 year ago

2

💡 Feature Request

Allow obtaining a BGP session as an additional product, allowing customers with ASN and an IP prefix to exchange traffic.

Chimmie Firefly over 1 year ago

1

Networking

+2

💡 Feature Request

First, I must say I love Webdock, the additional tooling that is provided, the clear API, and also the transparency related to issues appearing and the speed at which issues are solved. Now, unfortunately, I heard the Ryzen product line is discontinued. I think the Ryzen offering made Webdock very competitive. High-frequency CPUs and a sustainable hosting provider are a great combination. Either having slow Xeons for an incredible price or having incredibly fast Ryzen for also an incredible price/value made Webdock stand out. The new Epyc offering is somewhat in between those two but with pricing very similar to the former Ryzen plans (about 7% cheaper). In my initial benchmarking, the Epyc servers unfortunately perform 30-50% slower than the Ryzen counterparts for WordPress/SQL workloads. The performance is also very close to Hetzner’s AMD offering now, which is offered for a much lower price and generally has better uptime in my experience. I hope Webdock will reintroduce high-frequency CPUs, such as the high-frequency Epyc counterparts of Ryzen or other Ryzen CPUs (e.g. the 7900 or 9900 provide a lot of speed against relatively advantageous power usage, compared to top-of-the-line 7950x/9950x). There are other sustainable providers out there who offer Ryzen hosting at similar price levels, but they are unfortunately not as catered to developers as Webdock. So I really would like Webdock to offer high-frequency plans again. Addendum: some benchmark data, benchmarked on Xeon 2c/4GB, Epyc 2c/4gb and Ryzen 2c/4gb, using the default WordPress installation WordPress Post Query Test Inserting, Querying, Deleting 10000 posts Ryzen: 20.9 seconds Epyc: 30.7 seconds Xeon: 116,7 seconds WordPress Benchmark Plugin - Test PHP, SQL, Disk and Network Performance Ryzen: 9.4 overall score (PHP, SQL, File & Network tests are all significantly faster) Epyc: 7.6 score Xeon: 7.4 score (SQL and PHP are slower than Epyc here, the rest is similar) WordPress Performance Tester - WordPress Benchmark Plugin Ryzen: 6.003 score (lower is better) Epyc: 9.278 score Xeon: 10.399 score h2load load tester - requests per second the server can handle Ryzen: 83.79 requests / second Epyc: 65.55 requests / second Xeon: 35.27 requests / second

Michiel almost 2 years ago

5

💡 Feature Request

Do not install Mongo by default but provide a server script to install it

Steen Rabol almost 2 years ago

1

💡 Feature Request

Other extension similar to php-mysql, php-curl, and such

Steen Rabol almost 2 years ago

1

💡 Feature Request

Just like Nginx and Apache stacks, add support for Caddy stacks

Steen Rabol almost 2 years ago

1

💡 Feature Request